Write For Us
CXnewsAfrica is built on contributions from across the continent — CX leaders, journalists, consultants, and practitioners who understand their market better than anyone parachuting in from outside it. If you have a story, a data point, or an opinion that belongs in front of Africa's CX community, we want to hear from you.
Who We're Looking For
Country Correspondents
One vetted correspondent per key African market, reporting on local CX, banking, telecoms, retail and BPO news. A regular byline, a CICM certification credit, and (budget permitting) a small honorarium per piece.
Guest Experts
CX consultants, Chief Customer Officers, contact centre leaders and academics are welcome to pitch thought-leadership columns — a strong platform for building your personal brand across a pan-African executive audience.
Open Submissions
Anyone with a relevant, well-argued, evidence-based story is welcome to submit. Our editorial team reviews every submission and works with first-time contributors to get it publication-ready.
What We Publish
News
Timely, factual, sourced.
Opinion & Analysis
A clear point of view backed by evidence.
Industry Features
Deep-dive reporting with at least one local data point or named source.
Leadership Interviews
Q&A format with African CX leaders.
Pitch us your story
Send a short pitch (2–3 sentences on your idea, angle and why it matters now) — not a finished draft. We read every pitch; response time is typically 3–5 business days.