CX Africa Awards
Celebrating the organisations, teams and individuals setting the standard for customer experience across Africa.
Hosted annually by CXnewsAfrica and CICM Global, the CX Africa Awards recognise excellence across banking, telecoms, retail, insurance, hospitality, the public sector, and the contact centre and BPO industries that support them all.
Why It Matters
Winning a CX Africa Award isn't just recognition — it's proof, backed by an independent panel of judges, that your organisation delivers customer experience worth talking about. Past winners have used their award status in recruitment, investor materials, and customer-facing marketing across the continent.