CX Africa Awards
Celebrating the organisations, teams and individuals setting the standard for customer experience across Africa. Hosted annually by CXnewsAfrica and CICM Global.
Independent Judging
Winning a CX Africa Award is proof — backed by an independent panel — that your organisation delivers customer experience worth talking about.
Every Sector
Banking, telecoms, retail, insurance, hospitality, the public sector, and the contact centre and BPO industries that support them all.
Real Recognition
Past winners use their award status in recruitment, investor materials, and customer-facing marketing across the continent.